MyCalls

A new standard in ‘real-time’ call management for small businesses
Good reasons to choose MyCalls
  • Improves customer service
  • Improves staff efficiency
  • Helps manage & measure sales & marketing activity
  • Aids staff training
  • Call recording helps solve disputes
  • Real time information enables supervisors to react quickly to changes in call traffic
  • Call handling information can be displayed on a plasma screen for motivational purposes
Cost Management & Security
  • Toll Restriction
  • Walking Toll Restriction
  • Extension Lock (Dial Block)
  • Long Conversation Alarm / Cut-off
  • Station Message Detail Recording (SMDR)*
Easy Maintenance
  • Web Based Configuration Manager (Administrator/User)
  • Improves customer service
  • Improves staff efficiency
  • Helps manage & measure sales & marketing activity
  • Aids staff training
  • Call recording helps solve disputes
  • Real time information enables supervisors to react quickly to changes in call traffic
  • Call handling information can be displayed on a plasma screen for motivational purposes